Customer Visiting Agent (Collections) - Pekanbaru
Join Infomedia Nusantara as a Customer Visiting Agent (Collections) in Pekanbaru and play a pivotal role in maintaining strong customer relationships while ensuring timely collections. This contract-based position offers a dynamic work environment where you will visit customers to resolve payment issues, negotiate settlements, and collect overdue amounts. With a focus on customer satisfaction and financial recovery, you will use tools like SAP and Microsoft Office to manage your tasks efficiently. This is an excellent opportunity to grow your skills in collections and customer service in a supportive team.
Infomedia Nusantara is a leading company in Pekanbaru, known for its commitment to excellence and innovation. As a Customer Visiting Agent, you will be part of a team dedicated to delivering top-notch service and achieving company goals. The role offers competitive compensation and the chance to develop your career in a growing organization.
📋 Tanggung Jawab Pekerjaan
- Visit customers to resolve payment issues and negotiate settlements.
- Collect overdue amounts and ensure timely payments.
- Maintain strong customer relationships to foster trust and loyalty.
- Document all interactions and updates using SAP and Microsoft Office.
- Provide excellent customer service and address any concerns promptly.
- Follow up on unresolved cases to ensure all debts are recovered.
- Adhere to company policies and procedures.
- Work collaboratively with the collections team to achieve targets.
🎓 Kualifikasi & Syarat
- Minimum 2 years of experience in collections or related fields.
- Proven track record in debt recovery and customer service.
- Excellent communication and negotiation skills.
- Proficiency in using SAP and Microsoft Office.
- Ability to work independently and manage time effectively.
- Strong problem-solving skills and attention to detail.
- Valid driver's license and reliable transportation.
- Familiarity with local regulations and banking procedures.
🛠️ Keahlian
Kirim lamaran sekarang sebelum batas waktu.🚀 Lamar Sekarang